PATIENT RESOURCES
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FREQUENTLY ASKED QUESTIONS
1. What services does the Oncology Centre provide? +
We offer cancer diagnosis, treatment (radiotherapy, chemotherapy, immunotherapy, targeted therapies, hormonal treatments), supportive care, and follow-up services.
2. Do I need a referral to be seen at the Oncology Centre? +
Most patients are referred by a GP, specialist, or hospital doctor. Self-referral is also possible ( See below list of requirements ).
3. What should I bring to my first appointment? +
Bring your referral letter, medical records, medication list, Medical insurance details, ID, and any recent scans or pathology/histology results.
4. What happens during my first consultation? +
You will meet an oncologist who reviews your medical history, explains your diagnosis, discusses treatment options, and answers all questions.
5. How is cancer diagnosed? +
Through a combination of scans (CT, MRI, PET), biopsies, blood tests, and clinical assessment.
6. Can I get a second opinion? +
Yes. Second opinions are supported; we can arrange transfer of your medical records as needed.
7. What is radiotherapy? +
A treatment using high-energy radiation to destroy cancer cells while sparing healthy tissue as much as possible.
8. How is radiotherapy planned? +
You will undergo a planning CT scan. The radiotherapy team will map out the area to be treated and the dose to be given using precise information from the CT images and advanced computer calculations.
9. How long does a radiotherapy session take? +
The actual treatment typically takes 10–20 minutes, though you may be in the department for longer due to setup.
10. Will radiotherapy hurt? +
No, it is painless. You will not feel the radiation.
11. What side effects should I expect? +
Side effects depend on the body area treated but may include fatigue, skin changes, and site-specific symptoms. Your team will provide a full explanation and management plan.
12. Can I go to work after a radiotherapy session +
Many people are treated as out-patients. Depending on how you are feeling you can carry on with your daily activities .
13. What is chemotherapy? +
Medication that kills or slows the growth of cancer cells. It may be given intravenously or as tablets.
14. How long does a chemotherapy session last? +
Depending on the regimen, sessions can last from 30 minutes to several hours.
15. What are the common side effects of chemotherapy? +
Nausea, fatigue, hair loss, lowered immunity, appetite changes. Not all patients experience all side effects.
16. Can I work while receiving chemotherapy? +
Many patients continue working depending on treatment type and how they feel. Discuss with your care team.
17. Can I eat normally during treatment? +
Generally yes, but some treatments may require dietary adjustments. Our dietitian can advise you.
18. Should I stop taking my other medications? +
Do not stop without speaking to your oncology team. Some medicines may interact with treatment.
19. Can I drive to appointments? +
Most patients can drive, but some treatments cause fatigue. Please discuss with your care team.
20. How often will I need follow-up? +
Follow-up schedules vary depending on your cancer type and treatment.
21. Can I bring someone with me? +
Yes, support persons are welcome unless specific restrictions apply.
22. How early should I report for my treatment? +
Arrive 10–15 minutes before your scheduled appointment unless told otherwise.
23. Do you accept medical Aid +
All medical aids are accepted . Generally, most Medical Aid require that all treatments be authorised prior to confirm the availability of funds
24. Is psychological support available? +
Yes, counselling and psychological support services are available for patients and families.
25. Can I speak to a dietitian or physiotherapist? +
Yes. We offer multidisciplinary support including nutrition, physiotherapy, palliative care, and social work.
26. Are support groups available? +
Yes . You will be given information on the support group relevant to your specific cancer
27. How can family members support my treatment? +
By attending appointments, helping with medication schedules, providing emotional support, and assisting with daily tasks.
28. Can carers speak with my doctor? +
Yes, with your consent.
29. What should I do if I feel unwell after treatment? +
Contact the Oncology Centre hotline or attend your nearest emergency department if symptoms are severe.