FAQs – Village Oncology

TITLE	DOCUMENT TYPE	PDF FILE
New Patient Welcome Guide	Guide	Download
Support Services Directory	Support Directory	Download
Frequently Asked Questions for Caregivers	Information Sheet	Download
Chemotherapy & Immunotherapy Handbook	Handbook	Download
Questions to Ask Your Doctor	Tips & Advice	Download
Radiation Therapy Prep Guide	Guide	Download

AM I ELIGIBLE FOR A CLINICAL TRIAL? +

Eligibility depends on your cancer type, stage, and health. Our doctors will review your case and let you know if a suitable trial is available.

HOW LONG DOES IT TAKE TO RECEIVE TEST RESULTS? +

Most results are ready within a few days. Your doctor will contact you as soon as they’re available.

DOES MY HEALTH INSURANCE COVER CANCER TREATMENT? +

Yes. We accept all major medical aids. Coverage varies, so check with your insurer or ask our admin team for help.

HOW DO I SCHEDULE OR RESCHEDULE AN APPOINTMENT? +

Call (+267) 311 0020 / 311 0032 or email reception1@vo.co.bw.

Please let us know early if you need to change your appointment.

WHAT SHOULD I EXPECT DURING MY FIRST VISIT? +

You’ll meet our care team, review your medical history, and discuss your treatment plan. We’ll guide you through each next step.